AI Automation Studio · est. 2024
Stop doing the work
software should run for you.
e.SCALEX designs custom AI agents, workflow automation, and data pipelines that operate quietly in the background - turning manual, repetitive operations into systems that scale without headcount.
We use the latest OpenAI chat models to assist your store.
Client dashboard
Bonjour
Current state with e.SCALEX
Revenue evolution
last 30 daysOrchestrated with the best of the modern AI stack
What we do
Automation, engineered end to end
Six capabilities, one operating system for your business. We don't sell tools - we ship working systems and own the outcome.
Workflow Automation
We map the manual paths your team repeats daily and replace them with reliable, observable automations across your whole stack.
- Process mapping & audit
- Multi-tool orchestration
- Human-in-the-loop checkpoints
Custom AI Agents
Autonomous agents that read, decide, and act - handling support, research, sales follow-up, and ops with guardrails you control.
- Tool-using & RAG agents
- Evals & safety guardrails
- Slack / web / API delivery
Data & RAG Pipelines
We turn scattered documents, tickets, and databases into clean, searchable knowledge your agents and team can trust.
- Ingestion & embeddings
- Vector search & retrieval
- Freshness & sync jobs
Integrations & APIs
Your CRM, ERP, helpdesk, and spreadsheets - finally talking to each other through resilient, well-documented connections.
- Bi-directional sync
- Webhooks & queues
- Rate-limit & retry safe
AI Strategy & Audit
A clear-eyed roadmap of where automation pays off first - prioritised by ROI, risk, and effort, not hype.
- Opportunity mapping
- ROI & payback modelling
- Build-vs-buy guidance
Managed Operations
Automation isn't "set and forget." We monitor, measure, and iterate every system so it keeps earning its keep.
- Live dashboards & alerts
- Monthly optimisation
- 99.9% uptime targets
How it works
From chaos to compounding systems
A focused onboarding flow built for speed. Most clients can start their AI agent setup in about 3 minutes.
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01
Discover
We sit with your team, map the workflows that drain hours, and quantify the opportunity in real numbers.
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02
Design
We architect the agents, integrations, and safeguards - then validate the plan with you before a line of code ships.
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03
Deploy
We build, test against real data, and roll out gradually with human checkpoints so trust is earned, not assumed.
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04
Optimise
We watch the metrics, tune the systems, and expand automation into the next highest-leverage corner of your business.
Aurora Linen Shirt · Beige - 289 MAD
Cash on delivery · Marrakech 14:22 OK Confirm orderChange addressCancel
01 · Confirmation
Confirm orders without losing time calling every single customer.
Send a WhatsApp confirmation the moment an order is placed. Customers reply in seconds - no missed calls, no lost orders, no idle agents.
- WhatsApp confirmation costs a fraction of a phone call
- Runs 24/7 - even when your call center is closed
- Reaches customers who never pick up the phone
02 · Shipping
Confirmed orders ship themselves.
Stop building daily pickup lists by hand. The moment an order is confirmed, e.SCALEX assigns the right carrier, prints the label, and adds it to today's manifest - automatically. Your team focuses on selling, not on Excel.
- Skip the daily dispatch spreadsheet
- Cut shipping mistakes with smart rules
- Track every parcel without leaving your dashboard
Integrated carriers
Maarif, Casablanca · COD · free delivery tomorrow.
Shall I place the order?14:03 OK
catalog.lookup()inventory.check()shipping.rate()order.create()Live · WhatsApp · Instagram · Messenger · 100+ languages
The e.SCALEX AI agent handles your WhatsApp, Instagram & Messenger messages.
It answers DMs, takes orders and tracks deliveries across all three channels - instantly, 24/7, even at 3 AM, in 100+ languages. And you can sit in on any conversation as it replies - every answer and tool call in view - so you can judge the response quality yourself. Your team only steps in when it truly matters.
- One AI inbox for WhatsApp, Instagram & Messenger
- Watch it reply live - review every answer & tool call
- Turns chats into confirmed orders automatically
- Replies in Darija, Arabic, French & 100+ languages
Agent Conception
Create your WhatsApp AI agent from any store URL
Reserved for paid e.SCALEX clients. The agent reads the store with OCR and scraping, then structures the System Prompt and RAG context before Pinecone indexing.
Forging your agent
OCR, scraping, prompt architecture and RAG preparation are running.
Review detected data
Valide les produits et le brief avant de connecter WhatsApp. L'agent utilisera ces donnees comme base System Prompt + RAG.
store.inte
Connect any store auth flow
e.SCALEX plugs straight into your e-commerce platform, imports your whole catalogue, and spins up your WhatsApp AI agent - no code, in minutes.
YouCan
Import products, stock, shipping zones & payment methods - then auto-confirm every order on WhatsApp.
Store · LiveShopify
Import your Shopify products, variants, stock & orders - then auto-confirm every order on WhatsApp.
Store · LiveWooCommerce
Connect your WordPress store products and checkout.
Store · WebservicePrestaShop
Import products, stock and store pages from a PrestaShop Webservice key.
ERP · StoreOdoo
Import products, stock, carriers, payment providers and website pages from Odoo.
Catalog · OAuthFacebook Commerce
Import Facebook and Instagram Shop catalog data into your AI agent with Facebook Business Login.
WhatsApp API
Send & receive messages, confirmations and follow-ups.
AvailableInstagram & Messenger
One AI inbox across Meta channels.
AvailableTwilio
Power messaging and voice automations at scale.
AvailableGoogle Sheets
Pipe orders and metrics into a live spreadsheet.
AvailableRequest an integration
Don't see your platform? Tell us and we'll build it.
Requestshipping.inte
Shipping integrations
Test Carrier
Simulate the full RPA shipping flow: connect, create parcel from a confirmed order, advance tracking, and validate WhatsApp follow-ups.
YouCan Ship
Authorize YouCan Ship once. Confirmed store orders create parcels, sync delivery status, and trigger WhatsApp follow-ups.
Shipping · RPAAramex
Connect the merchant Aramex login once. e.SCALEX creates parcels by RPA, captures tracking, and asks for OTP by WhatsApp only if Aramex requires it.
Amana
Real Amana tracking is wired through the official Barid tracking flow. Parcel creation stays pending until the shipment endpoint is confirmed.
Building phaseDHL
DHL is being rebuilt around real merchant accounts, parcel creation, tracking sync, and WhatsApp delivery events.
Shipping connector
Carrier integrations are being rebuilt around parcel creation, tracking status sync, and WhatsApp delivery follow-ups.
The numbers
Outcomes, not dashboards for their own sake
"e.SCALEX replaced three full-time coordination roles with a set of agents that never sleep. Within a quarter, our ops team stopped firefighting and started building."
Engagements
Pricing built around outcomes
Start with a fixed-scope sprint or partner with us monthly. Either way, you own everything we build.
Launch
A single high-impact automation, scoped and shipped.
from $4,900/project
Start a sprint- 1 production workflow or agent
- Up to 4 integrations
- 3-minute onboarding
- 30 days of support
Scale
Your ongoing automation partner, shipping every month.
$9,800/month
Book a call →- Unlimited workflows & agents
- Custom AI agents & RAG
- Live dashboards & alerting
- Monthly roadmap & optimisation
- Priority support, < 4h response
Enterprise
Security, scale, and a dedicated pod for complex orgs.
Custom
Talk to us- Dedicated engineering pod
- SSO, audit logs, VPC / on-prem
- Custom SLAs & security review
- Quarterly business reviews
Loved by operators
Bigger results, smaller teams - on e.SCALEX
"I'm a user and I'm genuinely happy with the service. Our store has been thriving since we moved to e.SCALEX. We already thanked the team privately - now we wanted to say it publicly."
"COD used to be chaos - pending cash, missed calls, no visibility on stuck parcels. With e.SCALEX, confirmations, tracking and follow-ups live in one place. We watch first-attempt delivery daily, trigger smart re-attempts, and message customers on WhatsApp automatically. Fewer returns, faster cash, more time growing the catalog."
"e.SCALEX nous a fait gagner un temps fou : confirmations COD automatiques, etiquettes en 1 clic, suivi livreurs clair. Moins de retours, plus de livraisons."
Who we are
A small studio with an unfair obsession with leverage
We're a focused team of automation engineers, ML practitioners, and operators. We've felt the drag of busywork inside fast-growing companies - and we build the systems we wish we'd had.
No bloated retainers, no dashboards nobody reads. Just measurable hours given back to your team, every single month.
Get started
Two ways to launch with e.SCALEX
Path A · Self-serve
Explore the playbooks & demos
Step-by-step guides and short videos for every automation. Set it up at your own pace, on your own time.
- Connect Shopify, WooCommerce, YouCan, LightFunnels...
- Plug in your carriers and print labels
- Build WhatsApp templates and confirmation flows
- Searchable help centre · 14 languages
Path B · Done for you
Book a free setup call
Pick a time. Our team joins you on a screen-share and sets up everything - live, while you watch. No charge.
We'll set up for you
- Stores, carriers and Meta / WhatsApp verification
- WhatsApp templates written for your brand
- AI agent trained on your products & policies
- Confirmation, dispatch & follow-up automations
- Team training - agents, dispatchers, you
Ready to give your team its hours back?
Book a 30-minute strategy call. We'll map your three highest-leverage automations - free, no pitch deck.